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If you didn’t find your key more than 15 hours, please check your Paypal email’s spam and junk folder first.

Your order will Only be sent to your Paypal email address within 10 hours, no more than 15 hours. And it may come to your spam or junk box, please check that folders, too. If you didn’t receive it more than 15 hours, please contact us, we will resend it to you.

Contact us for any information you need. We aim to respond to all queries within 8 hours.

Again:

If you didn’t find your key more than 15 hours, please check your Paypal email’s spam and junk folder first.